Metering & Integration Solutions
Metering & Integration Solutions
Energy & Water Metering Products
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SUPPORT >> Returns and Cancellation >>

Returns and Cancellation Policy

Thank you for purchasing from Emergent Metering Solutions.


Not satisfied with the product you have received? Please read below are our return and refund policy. 


Return and Refund Policy: 

All orders placed can be returned and successfully replaced 15 days from the date of delivery. A nominal fee of 20% is applicable as a restocking fee in case of a replacement. Also, a 20 % restocking fee is applicable on returned goods provided all the products are returned with the original tag price and packaging. The money debited will be credited back to the original mode of payment.


Cancellation Policy: 

All orders placed can be cancelled successfully without any extra applicable charges before the order is shipped. The money debited will be credited back to the original mode of payment. However, once the order has been shipped it cannot be cancelled. Order can only be returned or replaced as per the above-mentioned policy guidelines.


Product Issues: 

Emergent Metering Solutions takes immense pride in the quality of our products. However, If there is any issue with the product you have purchased then kindly email us on info@emergentmetering.com or call customer care 215-645-7141 for support. We will try to resolve all your issues.


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